Payment & Security

At vivalacozy.com, we take the security of our customers' personal information and payment details very seriously. This policy outlines the payment methods we accept, how we process payments, and the measures we take to ensure the security of your information.

Payment Methods

We accept the following payment methods:

• Credit and Debit Cards (Visa, Mastercard, American Express)
• PayPal
• Apple Pay

Payment Processing

All payments made on our website are processed securely using industry-standard encryption technologies. We do not store any credit or debit card details on our servers, and all payment information is transmitted securely to our payment processor.

Security Measures

We take the following security measures to protect our customers' personal information and payment details:

• We use secure servers to store personal information and payment details.
• We use SSL encryption to protect data transmitted between our website and our customers' browsers.
• We use two-factor authentication to secure access to our servers and databases.
• We regularly review and update our security policies and procedures to ensure they are up to date and effective.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the security of your information.

Refunds and Chargebacks

We offer refunds in accordance with our Returns and Refunds Policy. If you believe that a charge has been made to your credit or debit card in error, you should contact us immediately to request a refund or correction. In the event of a chargeback, we may dispute the chargeback and provide evidence to support the validity of the transaction.

Changes to This Payment and Security Policy

We reserve the right to update or modify this payment and security policy at any time. We will notify you of any changes by posting the updated policy on our website. Your continued use of our website after any changes indicates your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about our payment and security policy, please contact via our contact page.