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Nordic Ceramic Tableware: Large Flat Plate, Simple and Stylish Dish, Steak Plate, Household Mugs, and Cups
  • Nordic Ceramic Tableware: Large Flat Plate, Simple and Stylish Dish, Steak Plate, Household Mugs, and Cups
  • Kitchenware & tableware
  • Bathroom products
  • Storage & organisation
  • Textiles
  • Accessories & Decor

  • Cancellation Policy

    Last updated: September 26, 2026

    Cancellation Policy

    You may request a free cancellation within 12 hours of placing your order, provided fulfillment has not started. Email info@vivalacozy.com as soon as possible and include your name and order number.

    We process orders quickly, so a cancellation request is not guaranteed once an order has entered fulfillment or shipped. If the order can no longer be cancelled, you may request a return after delivery under our Returns and Refunds Policy.

    If we confirm a cancellation, the refund will be sent to the original payment method. Your bank or payment provider may need additional time to post the credit.

    Nothing in this policy limits any cancellation or consumer rights that cannot be excluded under applicable law.

    Contact

    VivaLaCozy is operated by NEOSTUFF - FZCO (trade licence No. 26189, Dubai, United Arab Emirates).
    Email: info@vivalacozy.com
    Phone: +971 58 595 6007